How we collect, use, and protect your personal information.
Rowe Health and Wellness LLC
Effective Date: September 18, 2026
Rowe Health and Wellness LLC ("Rowe Health & Wellness," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy describes how information may be collected, used, disclosed, and protected when you visit our website, communicate with our practice, request an appointment, or use our online services.
We may collect information that you voluntarily provide to us, including your name, email address, telephone number, mailing address, appointment information, and other information submitted through our website or patient registration processes.
Our website may also collect certain technical information automatically, such as browser type, device information, IP address, and website usage information.
Health information submitted through our electronic health record system, patient portal, telehealth platform, or other healthcare services may also be subject to applicable healthcare privacy laws and our Notice of Privacy Practices.
We may use information we collect to:
If you provide your mobile telephone number and consent to receive text messages from Rowe Health & Wellness, we may send text messages related to appointments, scheduling, patient portal access, telehealth, practice communications, and other healthcare or administrative matters.
Message frequency may vary depending upon your appointments and interactions with our practice. Message and data rates may apply.
You may opt out of SMS communications at any time by replying STOP. You may reply HELP for assistance.
Consent to receive SMS messages is not a condition of receiving healthcare services from Rowe Health & Wellness.
We do not share, sell, rent, or provide your mobile phone number or SMS opt-in/consent information to third parties or affiliates for marketing or promotional purposes.
We may use service providers that assist us in delivering communications and operating our healthcare services, subject to applicable privacy and security requirements.
We may disclose information when reasonably necessary to operate our practice, provide requested services, process transactions, comply with applicable law, protect our rights or safety, or work with vendors and service providers that perform services on our behalf.
Protected health information is handled in accordance with applicable healthcare privacy requirements and our Notice of Privacy Practices.
We do not sell patient personal information for marketing purposes.
Our website may use cookies or similar technologies to support website functionality, understand website usage, and improve the user experience. Your browser may allow you to restrict or disable cookies.
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no website, electronic communication, or electronic storage system can be guaranteed to be completely secure.
Our website may contain links to third-party websites or services, including our patient portal, scheduling platform, payment services, or other healthcare-related resources. Those services may maintain their own privacy policies and terms.
Our website is not intended to independently collect personal information directly from children without appropriate involvement of a parent, guardian, or other legally authorized representative where required.
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.
Questions about this Privacy Policy or our privacy practices may be directed to:
Patients may also contact the practice using the contact information provided on our website or through our patient portal.